People, Not Channels

If your sales team approached customers the way we communicators talk at our stakeholders, your company would go out of business. The differences are shocking, and for years they’ve been evident in the different ways each department is treated: Sales departments are all but untouchable by others in the organization Read more…

The WHO Tries Out Spin

The WHO just bought a PR plan that’s cutting-edge thinking, circa-1950, wrapped in an approach that confuses medium with message and appears to have been written by someone who didn’t too terribly well in high school English class. [Read the entire essay at Spiritual Telegraph]